Last updated: 19 June 2025
The Horsey HR Lady Ltd is committed to protecting your privacy and handling your personal data with care and transparency. This policy explains how we collect, use, and protect your information when you use our website or services, and how we use cookies to enhance your experience.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other relevant legislation.
1. Who We Are
The Horsey HR Lady Ltd is a limited company registered in England and Wales (Company No. 12196378). For data protection purposes, we act as the “data controller” of your personal information.
Registered in England and Wales – Company No. 12196378
Registered office held on record with Companies House
Email: emmasmith@thehorseyhrlady.onmicrosoft.com
2. What Data We Collect
We may collect and process the following types of personal data:
- Identity Data: your name, title, business or job title
- Contact Data: email address, phone number, postal address
- Technical Data: IP address, browser type and version, operating system, device information
- Usage Data: how you use our website and services
- Marketing Data: preferences for receiving updates or communications
- Transactional Data: services purchased, payment and invoicing information
- Client Project Data: HR-related or other information you supply to us as part of a service (where applicable and under contract)
We do not knowingly collect data about children or sensitive categories unless contractually required and appropriately protected.
3. How We Collect Data
Your data is collected in several ways:
- Directly when you contact us, book a service, or fill in a form
- Automatically via cookies and analytics on our website
- From third-party tools (e.g. CRM, scheduling software) that you interact with or where you’ve given consent to be referred
4. Why We Use Your Data
We use your data to:
- Deliver services you’ve requested
- Respond to enquiries or feedback
- Manage bookings, invoices, and project communication
- Improve your website experience
- Send you relevant emails or newsletters (only if opted-in)
- Meet legal or professional obligations
Our legal basis for processing may include: performance of a contract, legal obligation, consent, or legitimate business interest.
5. Sharing Your Data
We do not sell your data. We may share it with:
- Trusted service providers who support our business (e.g. website host, email platform, CRM provider)
- Professional advisers (e.g. accountant, legal)
- Law enforcement or regulatory bodies if required by law
All third parties are required to respect the security and confidentiality of your data and act in accordance with UK GDPR.
6. Cookie Policy
We use cookies to:
- Improve website performance
- Understand visitor behaviour through analytics
- Maintain site security
- Remember your preferences where relevant
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly and collect standard internet log and visitor behaviour information.
Types of Cookies We Use:
- Necessary cookies – required for the basic operation of the website
- Performance cookies – used to collect anonymous data on how visitors use the site (e.g. Google Analytics)
- Functionality cookies – used to remember your settings and preferences
Managing Cookies:
You can manage or disable cookies via your browser settings. Please be aware that some website features may not function properly if you choose to disable all cookies.
By continuing to browse the site, you are agreeing to our use of cookies in line with this policy.
7. How Long We Keep Your Data
We keep your data only as long as necessary:
- For enquiry or marketing purposes – up to 2 years after your last interaction
- For service provision – for the duration of the project plus 6 years, unless otherwise agreed
- For legal and regulatory purposes – in accordance with statutory requirements
8. Your Rights
Under UK GDPR, you have rights including:
- Access to the personal data we hold about you
- Correction of any inaccurate information
- Erasure of your data (in certain circumstances)
- Restriction or objection to how we process your data
- Data portability
- Withdrawal of consent (where consent is the legal basis)
- The right to lodge a complaint with the ICO
To make a request, please email emmasmith@thehorseyhrlady.onmicrosoft.com
9. Data Security
We take your data security seriously and implement appropriate safeguards including encryption, access controls, and secure systems. We regularly review our data handling procedures to ensure ongoing protection.
10. Changes to This Policy
This policy may be updated from time to time to reflect changes in legislation, technology, or services. Please check this page regularly for updates.
11. Contact Us
If you have any questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact:
The Horsey HR Lady Ltd
Email: emmasmith@thehorseyhrlady.onmicrosoft.com
You can also raise concerns with the Information Commissioner’s Office at www.ico.org.uk
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